Employee Experience: The art and science of transformation via communications, culture and change

How do you manage transformation in an era of constant, disruptive change? We believe that for transitions to be successful, we must reach the hearts and minds of employees to bring them along the journey with an equal mix of art and science. The science consists of the processes, tools and behaviour analytics to reach the right person with the right experience at the right time. The art is the storytelling and culture shaping expertise that accelerates and amplifies that journey. Together, they create a compelling experience that shifts mindsets and behaviours to drive long-term impact.

Our work shapes three critical elements of the employee experience:

  1. Culture: Activating new ways of working to support the organisation’s core purpose
  2. Change: Leading the organisation through the upheaval and uncertainty of transformation
  3. Communications: Engaging and connecting employees in a modern, employee-centric way